@font-face{font-family:Inter;font-weight:400;font-style:normal;font-display:swap;src:url(fonts/inter-latin-400-normal.woff2) format("woff2")}
@font-face{font-family:Inter;font-weight:500;font-style:normal;font-display:swap;src:url(fonts/inter-latin-500-normal.woff2) format("woff2")}
@font-face{font-family:Inter;font-weight:600;font-style:normal;font-display:swap;src:url(fonts/inter-latin-600-normal.woff2) format("woff2")}
@font-face{font-family:Inter;font-weight:700;font-style:normal;font-display:swap;src:url(fonts/inter-latin-700-normal.woff2) format("woff2")}

:root{
  --bg:#f4f6f9;--surface:#fff;--surface-2:#f9fafb;--line:#e2e7ee;--line-strong:#cbd3de;
  --text:#18212f;--muted:#5d6b7e;--faint:#8b97a7;
  --accent:#0e7490;--accent-strong:#0a5a70;--accent-soft:#e5f3f6;--accent-ring:rgba(14,116,144,.28);
  --danger:#c0362c;--danger-soft:#fdecea;--warn:#a35f00;--warn-soft:#fff3dc;--ok:#1a7f45;--ok-soft:#e3f5ea;--info:#2b5fc4;--info-soft:#e8effc;
  --radius:10px;--radius-sm:7px;--shadow-sm:0 1px 2px rgba(16,24,40,.06);--shadow-md:0 8px 24px -8px rgba(16,24,40,.18);
  --sidebar:236px;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--text);font:14px/1.5 Inter,system-ui,-apple-system,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased}
h1,h2,h3{margin:0;line-height:1.25;letter-spacing:-.01em}
h1{font-size:1.5rem;font-weight:700}
h2{font-size:1.05rem;font-weight:600}
h3{font-size:.95rem;font-weight:600}
p{margin:0}
a{color:var(--accent-strong)}
button,input,select,textarea{font:inherit;color:inherit}
[hidden]{display:none!important}
.sr-only{position:absolute;width:1px;height:1px;margin:-1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;height:36px;padding:0 14px;border-radius:var(--radius-sm);border:1px solid var(--line-strong);background:var(--surface);color:var(--text);font-weight:500;cursor:pointer;text-decoration:none;white-space:nowrap;transition:background .15s,border-color .15s,box-shadow .15s}
.btn:hover{background:var(--surface-2);border-color:#b8c2d0}
.btn:disabled{opacity:.55;cursor:not-allowed}
.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}
.btn.primary:hover{background:var(--accent-strong);border-color:var(--accent-strong)}
.btn.danger{color:var(--danger);border-color:#efc4c0}
.btn.danger:hover{background:var(--danger-soft)}
.btn.ghost{border-color:transparent;background:transparent;color:var(--muted)}
.btn.ghost:hover{background:#e9edf3;color:var(--text)}
.btn.sm{height:30px;padding:0 10px;font-size:13px}
.btn.icon{width:32px;height:32px;padding:0}
.btn svg,.icon svg{width:16px;height:16px;flex:none}
.icon{display:inline-flex}

/* ---------- forms ---------- */
.field{display:flex;flex-direction:column;gap:5px;min-width:0}
.field>label,.label{font-size:12.5px;font-weight:600;color:var(--muted)}
.field .hint{font-size:12px;color:var(--faint)}
.input,select.input,textarea.input{width:100%;height:38px;padding:0 11px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface);transition:border-color .15s,box-shadow .15s}
textarea.input{height:auto;min-height:74px;padding:9px 11px;resize:vertical;line-height:1.5}
.input:hover{border-color:#aab6c6}
.input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-ring)}
.input:disabled,.input[readonly]{background:var(--surface-2);color:var(--muted);cursor:not-allowed}
.input.num{text-align:right;font-variant-numeric:tabular-nums}
select.input{appearance:none;-webkit-appearance:none;padding-right:30px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20' fill='none' stroke='%235d6b7e' stroke-width='1.6'%3E%3Cpath d='M5.5 7.5l4.5 4.5 4.5-4.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 9px center;background-size:16px}
.check{display:flex;align-items:flex-start;gap:9px;font-size:13.5px;cursor:pointer}
.check input{width:17px;height:17px;margin-top:2px;accent-color:var(--accent)}
.grid{display:grid;gap:14px 16px}
.grid.c2{grid-template-columns:repeat(2,minmax(0,1fr))}
.grid.c3{grid-template-columns:repeat(3,minmax(0,1fr))}
.grid.c4{grid-template-columns:repeat(4,minmax(0,1fr))}
.span2{grid-column:span 2}
.span3{grid-column:span 3}
.form-error{background:var(--danger-soft);color:#8f2119;border:1px solid #f2c5c0;border-radius:var(--radius-sm);padding:10px 12px;font-size:13px}
.form-error ul{margin:6px 0 0;padding-left:18px}

/* ---------- layout ---------- */
.shell{display:grid;grid-template-columns:var(--sidebar) minmax(0,1fr);min-height:100vh}
.sidebar{position:sticky;top:0;height:100vh;display:flex;flex-direction:column;background:#0f2a35;color:#cfe0e6;padding:20px 14px 14px}
.brand{flex:none;display:flex;align-items:center;gap:10px;padding:2px 8px 18px;font-weight:700;font-size:1.05rem;color:#fff;letter-spacing:-.01em}
.brand-mark{width:30px;height:30px;object-fit:contain;flex:none}
/* Grows to fill the space between the brand and the account footer, and scrolls on its own once the items
   (plans, roles, an operator link, the legal pages) no longer fit a short window - without this the sidebar
   used to just overflow, silently hiding the last items with no way to reach them (no page scroll helps,
   since the sidebar is its own fixed box). min-height:0 is what lets a flex child shrink below its content
   size at all; without it flexbox refuses to shrink nav past its natural height and "flex:1" does nothing. */
.nav{flex:1 1 auto;min-height:0;overflow-y:auto;overscroll-behavior:contain;display:flex;flex-direction:column;gap:2px;margin:6px -6px 0;padding:0 6px}
.nav{scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.25) transparent}
.nav::-webkit-scrollbar{width:6px}
.nav::-webkit-scrollbar-thumb{background:rgba(255,255,255,.2);border-radius:99px}
.nav::-webkit-scrollbar-thumb:hover{background:rgba(255,255,255,.35)}
.nav a{display:flex;align-items:center;gap:11px;padding:9px 10px;border-radius:8px;color:#b9cfd7;text-decoration:none;font-weight:500;flex:none}
.nav a svg{width:18px;height:18px;flex:none;opacity:.85}
.nav a:hover{background:rgba(255,255,255,.07);color:#fff}
.nav a.active{background:rgba(255,255,255,.12);color:#fff}
.nav .nav-sep{margin:14px 10px 6px;font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#6f8f9b;flex:none}
.nav .nav-sep:first-child{margin-top:0}
.side-foot{flex:none;margin-top:10px;padding:12px 8px 0;border-top:1px solid rgba(255,255,255,.1);font-size:12.5px}
.side-foot .who{color:#fff;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.side-foot .mail{color:#8fb0bb;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.side-foot button{margin-top:10px;width:100%;background:rgba(255,255,255,.08);border:0;color:#d9e8ed;border-radius:8px;height:32px;cursor:pointer}
.side-foot button:hover{background:rgba(255,255,255,.16)}
.main{min-width:0;padding:28px 32px 60px}
.topbar{display:none}
.page{max-width:1180px;margin:0 auto}
.page-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head .sub{color:var(--muted);margin-top:3px}
.head-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}

/* ---------- cards ---------- */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm)}
.card-pad{padding:20px 22px}
.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 22px;border-bottom:1px solid var(--line)}
.stack{display:flex;flex-direction:column;gap:18px}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.spread{justify-content:space-between}
.muted{color:var(--muted)}
.right{text-align:right}
.tnum{font-variant-numeric:tabular-nums}
.grow{flex:1}

/* ---------- KPI ---------- */
.kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin-bottom:18px}
.kpi{padding:16px 18px}
.kpi .k-label{font-size:12.5px;color:var(--muted);font-weight:500}
.kpi .k-value{font-size:1.4rem;font-weight:700;letter-spacing:-.02em;margin-top:4px;font-variant-numeric:tabular-nums}
.kpi .k-sub{font-size:12.5px;color:var(--faint);margin-top:2px}
.kpi.warn .k-value{color:var(--danger)}
.chart{display:block;width:100%;height:auto}
.chart text{font-size:11px;fill:var(--faint)}
.chart .bar{fill:var(--accent);opacity:.85}
.chart .bar:hover{opacity:1}
.chart .grid-line{stroke:var(--line);stroke-width:1}
.dash-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(0,1fr);gap:18px}

/* ---------- tables ---------- */
.table-wrap{overflow-x:auto}
table.list{width:100%;border-collapse:collapse}
table.list th{padding:10px 14px;text-align:left;font-size:12px;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid var(--line);background:var(--surface-2);white-space:nowrap}
table.list td{padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:middle}
table.list tr:last-child td{border-bottom:0}
table.list tbody tr.click{cursor:pointer}
table.list tbody tr.click:hover td{background:var(--surface-2)}
table.list .r{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
table.list .strong{font-weight:600}
.toolbar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:14px 16px;border-bottom:1px solid var(--line)}
.toolbar .input{height:34px}
.search{position:relative;flex:1;min-width:200px;max-width:340px}
.search svg{position:absolute;left:10px;top:9px;width:16px;height:16px;color:var(--faint)}
.search .input{padding-left:33px}
.empty{padding:54px 20px;text-align:center;color:var(--muted)}
.empty h3{color:var(--text);margin-bottom:6px}
.empty .btn{margin-top:16px}

/* ---------- pills ---------- */
.pill{display:inline-flex;align-items:center;height:22px;padding:0 9px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap;background:#eaeef3;color:#455468}
.pill.ok{background:var(--ok-soft);color:var(--ok)}
.pill.warn{background:var(--warn-soft);color:var(--warn)}
.pill.danger{background:var(--danger-soft);color:var(--danger)}
.pill.info{background:var(--info-soft);color:var(--info)}
.pill.accent{background:var(--accent-soft);color:var(--accent-strong)}

/* ---------- editor ---------- */
.editor{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:18px;align-items:start}
.editor-side{position:sticky;top:18px;display:flex;flex-direction:column;gap:16px}
.sum-row{display:flex;justify-content:space-between;gap:12px;padding:5px 0;font-variant-numeric:tabular-nums}
.sum-row.total{border-top:1px solid var(--line-strong);margin-top:6px;padding-top:11px;font-weight:700;font-size:1.1rem}
.sum-row span:first-child{color:var(--muted)}
.sum-row.total span:first-child{color:var(--text)}
.timeline{list-style:none;margin:0;padding:0}
.timeline li{display:flex;gap:10px;padding:7px 0;font-size:13px;color:var(--muted)}
.timeline li::before{content:"";flex:none;width:8px;height:8px;margin-top:6px;border-radius:50%;background:var(--line-strong)}
.timeline time{color:var(--faint);font-size:12px;display:block}
.notice{padding:11px 14px;border-radius:var(--radius-sm);font-size:13px;background:var(--info-soft);color:#1f4a9a;border:1px solid #cddcf7}
.notice.warn{background:var(--warn-soft);color:#7a4700;border-color:#f0dcaa}
.notice a{color:inherit;font-weight:600}
.link-list{display:flex;flex-direction:column;gap:6px}
.link-list a{display:flex;justify-content:space-between;gap:8px;text-decoration:none;padding:8px 10px;border:1px solid var(--line);border-radius:var(--radius-sm);color:var(--text)}
.link-list a:hover{background:var(--surface-2)}

/* ---------- modal / toast ---------- */
.overlay{position:fixed;inset:0;background:rgba(15,25,38,.5);display:flex;align-items:flex-start;justify-content:center;padding:6vh 16px;overflow-y:auto;z-index:50}
.modal{width:100%;max-width:640px;background:var(--surface);border-radius:14px;box-shadow:var(--shadow-md)}
.modal.wide{max-width:820px}
.modal-head{display:flex;align-items:center;justify-content:space-between;padding:18px 22px;border-bottom:1px solid var(--line)}
.modal-body{padding:20px 22px}
.modal-foot{display:flex;justify-content:flex-end;gap:10px;padding:14px 22px;border-top:1px solid var(--line);background:var(--surface-2);border-radius:0 0 14px 14px}
.toasts{position:fixed;right:18px;bottom:18px;display:flex;flex-direction:column;gap:8px;z-index:60}
.toast{background:#18212f;color:#fff;padding:11px 15px;border-radius:9px;box-shadow:var(--shadow-md);max-width:380px;font-size:13.5px}
.toast.error{background:#8f2119}
.toast.ok{background:#14663a}

/* ---------- auth ---------- */
.auth{min-height:100vh;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr)}
.auth-side{background:linear-gradient(160deg,#0f2a35,#0e7490);color:#dff1f6;padding:48px 56px;display:flex;flex-direction:column;justify-content:space-between}
.auth-side h1{color:#fff;font-size:2rem;line-height:1.2;margin:26px 0 14px}
.auth-side ul{list-style:none;padding:0;margin:26px 0 0;display:flex;flex-direction:column;gap:12px}
.auth-side li{display:flex;gap:10px;color:#cfe8ef}
.auth-side li::before{content:"✓";color:#7fe0f5;font-weight:700}
.auth-form{display:flex;flex-direction:column;justify-content:center;padding:48px 56px;background:var(--surface)}
.auth-box{width:100%;max-width:400px;margin:0 auto;display:flex;flex-direction:column;gap:16px}
.auth-box h2{font-size:1.4rem}
.legal{display:flex;gap:16px;justify-content:center;margin-top:24px;font-size:12.5px}
.legal a{color:var(--muted)}

/* ---------- misc ---------- */
.dropzone{display:flex;align-items:center;gap:16px;padding:14px;border:1px dashed var(--line-strong);border-radius:var(--radius-sm);background:var(--surface-2)}
.logo-preview{width:120px;height:56px;object-fit:contain;background:#fff;border:1px solid var(--line);border-radius:6px}
.swatch{width:38px;height:38px;padding:2px;border:1px solid var(--line-strong);border-radius:8px;background:#fff;cursor:pointer}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);padding:0 12px}
.tabs a{padding:11px 12px;text-decoration:none;color:var(--muted);font-weight:500;border-bottom:2px solid transparent;margin-bottom:-1px}
.tabs a.active{color:var(--accent-strong);border-bottom-color:var(--accent)}
.section-title{margin:0 0 12px}
.divider{height:1px;background:var(--line);margin:18px 0}
.kbd{font-family:ui-monospace,monospace;font-size:12px;background:#eef1f5;border-radius:4px;padding:1px 5px}
.spinner{width:22px;height:22px;border:3px solid var(--line);border-top-color:var(--accent);border-radius:50%;animation:spin .8s linear infinite;margin:60px auto}
@keyframes spin{to{transform:rotate(360deg)}}

/* ---------- responsive ---------- */
@media(max-width:1000px){
  .editor{grid-template-columns:minmax(0,1fr)}
  .editor-side{position:static}
  .dash-grid{grid-template-columns:minmax(0,1fr)}
  .grid.c4{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:860px){
  .shell{grid-template-columns:minmax(0,1fr)}
  .sidebar{position:fixed;inset:0 auto 0 0;width:var(--sidebar);z-index:40;transform:translateX(-100%);transition:transform .22s}
  .sidebar.open{transform:none;box-shadow:var(--shadow-md)}
  .topbar{display:flex;align-items:center;gap:10px;position:sticky;top:0;z-index:30;height:52px;padding:0 14px;background:#0f2a35;color:#fff;font-weight:700}
  .topbar button{background:transparent;border:0;color:#fff;width:36px;height:36px;border-radius:8px;cursor:pointer}
  .main{padding:18px 14px 50px}
  .auth{grid-template-columns:1fr}
  .auth-side{display:none}
  .auth-form{padding:32px 20px}
  .grid.c2,.grid.c3{grid-template-columns:1fr}
  .span2,.span3{grid-column:auto}
}
@media print{.sidebar,.topbar,.head-actions,.toasts{display:none!important}.shell{display:block}.main{padding:0}}

/* items table: hide the VAT column for tax modes without VAT */

/* ---------- document positions ---------- */
.items{display:flex;flex-direction:column}
.item{display:grid;grid-template-columns:26px minmax(0,1fr) auto auto;grid-template-areas:"pos name total acts" ". fields fields fields" ". desc desc desc";gap:8px 12px;align-items:center;padding:14px 0;border-bottom:1px solid var(--line)}
.item:first-child{padding-top:4px}
.item:last-child{border-bottom:0}
.i-pos{grid-area:pos;text-align:center;color:var(--faint);font-weight:600}
.i-name{grid-area:name}
.i-total{grid-area:total;min-width:100px;text-align:right;font-weight:700;font-variant-numeric:tabular-nums;white-space:nowrap}
.i-acts{grid-area:acts;min-width:132px}
.i-acts .row{flex-wrap:nowrap;gap:2px}
.i-fields{grid-area:fields;display:flex;flex-wrap:wrap;gap:8px 12px}
.i-fields .field{width:auto}
.i-fields .field label{font-size:11.5px;font-weight:500}
.i-fields .i-qty{width:84px}.i-fields .i-unit{width:112px}.i-fields .i-price{width:140px}.i-fields .i-disc{width:84px}.i-fields .i-vat{width:92px}
.items.no-vat .i-vat{display:none}
.i-desc{grid-area:desc}
.i-desc textarea{min-height:56px;font-size:13px}
@media(max-width:600px){
  .item{grid-template-columns:22px minmax(0,1fr) auto;grid-template-areas:"pos name acts" ". fields fields" ". desc desc" ". total total"}
  .i-total{text-align:left}
  .i-acts{min-width:0}
}

/* list toolbar & first column */
.toolbar select.input{width:auto;min-width:150px}
table.list td:first-child{white-space:nowrap}

@media(max-width:1240px){.kpis{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:640px){.kpis{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* E-Rechnung format chooser */
.choice{display:flex;flex-direction:column;gap:3px;align-items:flex-start;text-align:left;padding:14px 16px;border:1px solid var(--line-strong);border-radius:var(--radius-sm);background:var(--surface);cursor:pointer;transition:border-color .15s,background .15s}
.choice:hover{border-color:var(--accent);background:var(--accent-soft)}
.choice strong{font-size:14.5px}

/* ---------- v1.1: reminders, recurring, incoming, bank, DATEV, team ---------- */
.small{font-size:12px}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}
.nowrap{flex-wrap:nowrap}
.row.end{justify-content:flex-end;align-self:end}
.pad{padding:12px 16px}
.page.narrow{max-width:820px}
.pill.kind{margin-left:8px;height:19px;font-size:11px}
.plain-list{margin:6px 0 0;padding-left:18px}
.plain-list li{margin-bottom:3px}
.pos{color:var(--ok)}
.neg{color:var(--danger)}
td.purpose{max-width:340px;color:var(--muted);word-break:break-word}
.side-legal{display:flex;flex-wrap:wrap;gap:4px 12px;margin-top:12px;font-size:11.5px}
.side-legal a{color:#8fb0bb;text-decoration:none}
.side-legal a:hover{color:#fff;text-decoration:underline}

.reminder-row{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:8px 0;border-bottom:1px solid var(--line)}
.reminder-row:last-of-type{border-bottom:0}
.reminder-sums{border:1px solid var(--line);border-radius:var(--radius-sm);padding:10px 14px;background:var(--surface-2)}

.tpl-item{display:flex;gap:8px;align-items:center}
.tpl-item .tpl-qty{width:84px}
.tpl-item .tpl-unit{width:112px}
.tpl-item .tpl-price{width:120px}
.tpl-item .tpl-vat{width:84px}
@media(max-width:700px){.tpl-item{flex-wrap:wrap}.tpl-item .grow{flex-basis:100%}}

.upload-zone{display:flex;align-items:center;gap:16px;padding:18px 20px;margin-bottom:16px;border:2px dashed var(--line-strong);border-radius:var(--radius);background:var(--surface);cursor:pointer;transition:border-color .15s,background .15s}
.upload-zone:hover,.upload-zone.over{border-color:var(--accent);background:var(--accent-soft)}
.upload-zone.busy{opacity:.6;pointer-events:none}
.upload-zone svg{width:26px;height:26px;color:var(--accent)}
.warn-dot{margin-left:8px;height:19px;padding:0 7px}

.vat-row{display:grid;grid-template-columns:110px minmax(0,1fr) minmax(0,1fr) 40px;gap:10px;align-items:end}
@media(max-width:600px){.vat-row{grid-template-columns:90px minmax(0,1fr) minmax(0,1fr) 36px;gap:8px}}

.pick-list{display:flex;flex-direction:column;gap:6px;max-height:320px;overflow-y:auto}
.pick-row{display:flex;align-items:center;gap:12px;padding:10px 12px;border:1px solid var(--line);border-radius:var(--radius-sm);cursor:pointer}
.pick-row:hover{background:var(--surface-2)}
.pick-row input{accent-color:var(--accent)}

.account-table{display:flex;flex-direction:column;gap:6px}
.account-group{margin:14px 0 4px;color:var(--muted);font-size:12px;text-transform:uppercase;letter-spacing:.06em}
.account-row{display:grid;grid-template-columns:minmax(0,1fr) 120px;gap:12px;align-items:center;font-size:13.5px}
.account-row .input{height:32px}
@media(max-width:600px){.account-row{grid-template-columns:minmax(0,1fr) 96px}}
.codebox{margin:0;padding:12px 14px;background:var(--bg-soft,#f3f5f7);border:1px solid var(--line,#dde2e7);border-radius:8px;font:600 15px/1.7 ui-monospace,Consolas,monospace;letter-spacing:.04em;user-select:all}
.qrbox{display:flex;justify-content:center}
.qrbox svg{width:200px;height:200px;background:#fff;border-radius:6px}

.notice.danger{background:var(--danger-soft,#fdecec);color:#8a1c1c;border-color:#f3c3c3}
a.trial-note{display:block;margin-bottom:14px;text-decoration:none}
.switcher{padding:10px 14px;display:grid;gap:6px}.switcher label{font-size:12px;color:var(--muted,#667)}

/* ---- support portal ---- */
.hp-wrap{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.hp{width:1px;height:1px}
.public-shell{min-height:100vh;display:flex;flex-direction:column;background:var(--bg)}
.public-head{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;padding:14px 24px;background:#0f2a35;color:#fff}
.public-head .brand{color:#fff;text-decoration:none;display:flex;align-items:center;gap:10px;font-weight:700}
.public-head nav{display:flex;gap:18px;flex-wrap:wrap}
.public-head nav a{color:#b9cfd7;text-decoration:none;font-size:14px}
.public-head nav a:hover{color:#fff}
.public-main{flex:1;padding:24px 16px}
.public-main .page{margin:0 auto}
.public-foot{display:flex;gap:18px;justify-content:center;padding:18px;font-size:13px}
.public-foot a{color:var(--muted)}
.page.wide{max-width:1280px}
.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:20px;align-items:start}
@media(max-width:1000px){.ticket-layout{grid-template-columns:minmax(0,1fr)}}
.bubble{border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);padding:14px 16px;max-width:100%}
.bubble.agent{background:var(--accent-soft);border-color:#c5e3ea}
.bubble.note{background:var(--warn-soft);border-color:#f0dcaa}
.bubble-head{display:flex;justify-content:space-between;gap:12px;margin-bottom:8px;font-size:13px}
.bubble-body{white-space:pre-wrap;overflow-wrap:anywhere}
.preline{white-space:pre-wrap}
.attachment{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border:1px solid var(--line);border-radius:999px;background:var(--surface);font-size:13px;text-decoration:none;color:var(--text)}
.attachment svg{width:14px;height:14px}
.note-input{background:var(--warn-soft)}
.count{margin-left:auto;font-size:12px;background:rgba(255,255,255,.14);border-radius:999px;padding:0 8px;min-width:0}
.count:empty{display:none}
.bar-row{display:grid;grid-template-columns:minmax(0,1fr) 90px 36px;gap:10px;align-items:center;font-size:14px}
.bar{height:8px;background:var(--line);border-radius:999px;overflow:hidden}
.bar-fill{display:block;height:100%;background:var(--accent);border-radius:999px}
a.kpi{text-decoration:none;color:inherit}
a.kpi:hover{border-color:var(--accent)}
.bulk{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.auth-forced{min-height:100vh;background:var(--bg);padding:24px 16px}
.small{font-size:12.5px}
.stars .btn{min-width:42px}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:4px}.tabs button{background:none;border:0;border-bottom:2px solid transparent;padding:8px 12px;font:inherit;font-weight:600;color:var(--muted);cursor:pointer}.tabs button.active{color:var(--accent);border-bottom-color:var(--accent)}
.group-title{font-size:15px;margin:10px 0 0;color:var(--muted);font-weight:700;text-transform:uppercase;letter-spacing:.04em}
a.result{display:block;text-decoration:none;color:inherit;transition:border-color .12s}
a.result:hover{border-color:var(--accent)}
.kv{display:flex;justify-content:space-between;gap:16px;padding:5px 0;border-bottom:1px solid var(--line);font-size:14px}
.kv:last-child{border-bottom:0}
.search-form .grow{flex:1}